TED Talk: William Ury: The walk from “no” to “yes”

William Ury, author of “Getting to Yes,” offers an elegant, simple (but not easy), way to create agreement in even the most difficult situations — from family conflict to, perhaps, the Middle East.

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About Dr Samantha Hardy

Dr Samantha Hardy is Associate Professor of Conflict Resolution and the Director of the Conflict Resolution Programs at James Cook University, Adjunct Associate Professor at Bond University, Visiting Associate Professor at University of Tasmania, Adjunct Professor at Hong Kong Shue Yan University, and Affiliate Scholar at the Center for the Study of Narrative and Conflict Resolution within the School for Conflict Analysis and Resolution at George Mason University. She also has a consultancy practice in creative conflict engagement and education, and is a Principal of Conflict Coaching International. She has been mediating since 1997. She practices primarily in the workplace context, and in the university sector. Sam is a Nationally Accredited Mediator under the Australian Standards and a Certified Transformative Mediator by the US Institute of Conflict Transformation. She is an experienced conflict coach and the founder of the REAL Conflict Coaching System. Sam has a range of postgraduate qualifications in law, conflict resolution and teaching. In 2010 Sam was awarded a Rotary Peace Fellowship to attend a 3-month intensive professional development program at Chulalongkorn University in Bangkok, Thailand. Sam has a particular interest in education and has been recognised as a leader in this field, including receiving a University Teaching Excellence Award, a National Carrick Citation for an Outstanding Contribution to Student Learning and a Fellow of the Higher Education Research and Development Society of Australia. Sam has published widely in conflict resolution, including her books Dispute Resolution in Australia 2nd Ed. (2009) co-authored with David Spencer, and Mediation for Lawyers (2010) co-authored with Olivia Rundle.

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