‘Linking Your Thinking’ To Satisfy Your Clients

This post by Emma-May Litchfield and Danielle Hutchinson originally appeared on the Global Pound Conference Blog.

Global Pound Conference Blog

Небесные струныDo you want to make sure that your commercial clients are happy with the dispute resolution services you are providing? Are you committed to tailoring your business to meet their needs? Irrespective of whether your clients are ‘dispute-savvy’ or still finding their way into the world of commercial dispute resolution, there are things that you can do to make sure you meet their expectations.

The Global Pound Conference is travelling around the world asking commercial users, judges, mediators, lawyers, academics and government officials to share everything they know about the best ways to meet the expectations of commercial clients. After analysing the feedback from the first 350 respondents, we have identified three steps that can help you meet the expectations of your commercial clients.

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This entry was posted in Uncategorized by Jonathan Crowe. Bookmark the permalink.

About Jonathan Crowe

Jonathan Crowe is Professor of Law at Bond University. His research explores the philosophical relationship between law and ethics, looking at issues such as the nature and foundations of legal obligation and the role of ethics in legal reasoning.

One thought on “‘Linking Your Thinking’ To Satisfy Your Clients

  1. The second Blog produced by this pair of Melbourne academics is every bit as useful as their first. It continues to unpack the detail from the discussion questions of the GPC, providing insight into how users see things and what they value. This blog follows the theme of connectedness and explores the value that comes from developing a heightened awareness of what connectedness means.

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